You have the option of using a guest card. The guest card grants you discounts and / or services at various companies in the region (e.g. discounted admissions). The guest card is valid for the duration of your stay with us.
The guest card is only issued and issued by the accommodation provider at your request. Depending on the guest card system used by the tourist office and / or the accommodation provider, it is issued either in the form of an electronically generated guest card, a manually created guest card or a carbon copy of the registration form.
Processed personal data
The following personal data, which is determined from the registration data (see point 1 above), is processed for both the electronically generated and the manually created guest card: first name, last name, date of birth and duration of stay (arrival / departure), country of origin, postcode.
If the guest card is issued in the form of a “registration slip”, it contains the content according to Section 5 in conjunction with Section 9 of the Registration Act (see above point “Registration data” 1.1). In this case, there is no electronic processing for the purposes of the guest card.
When using the guest card, the following personal data is also processed: data on the usage cycle of the respective card, service usage, bookings, transaction logging, billing data, reference to the registration data and the accommodation provider.
The data are required to determine the identity and the period of validity of the guest card at the respective service provider and to enable the settlement of discounts between service providers, the tourist office and, if necessary, the accommodation providers.
Legal basis of the processing
The processing of the data for the purposes of the guest card takes place either on the basis of your consent (Art. 6 Paragraph 1 lit a GDPR) or, if the guest card is part of the service provision within the framework of the accommodation contract, for the purpose of fulfilling the contract (Art. 6 Paragraph 1 lit b GDPR ).
You can revoke your consent at any time orally to the accommodation provider or in writing to the e-mail address firstname.lastname@example.org.
Operation of the guest card system
The guest card system is operated by the local tourism association (“TVB”). Local accommodation providers and local companies (“service providers”) are also involved. The data processed for the guest card will be deleted after 48 months.
Recipient of the data
The data processed for the purpose of the guest card is received by the local tourist office for the purposes of billing the service providers and / or accommodation providers. The individual service providers who grant discounted services on the basis of the guest card also receive the data if you use the guest card services for these companies. To take advantage of discounts, you must show the respective guest card on which the data is shown to the service provider and thus disclose it yourself. The entrepreneur then checks, usually by reading the barcode on the guest card and transmitting the barcode data to our IT processor, whether it is (still) valid. Personal data is also transmitted to the entrepreneur, in particular your identity data (to check identity and date of birth). If the guest card is issued in the form of a “registration slip”, he will check its validity using the carbon copy of the “registration slip”.